Online Shopping Steps

Dear Valued Visitors,
Only selected designs of our Jubah are sold via Online Shopping. You could view, feel and purchase more variety designs by visiting our boutique at Kota Damansara, Selangor ; Kuantan Pahang; and Sungai Petani, Kedah.
For Online Shopping, please note of the following steps;
Step 1

Contact us via email, phone call , sms or whatsApp. State your full name, contact number, mailing address, product code, size and quantity that you would like to order.

Email: jubah.online@yahoo.com
Hp: 019-4484340 (SMS / WhatsApp )
YM ID: jubah.online

Facebook: Jumana by JubahOnline /Ida JubahOnline

Step 2

Receive Order Confirmation from us, via email or sms or whatsapp.

Step 3
 

Make full payment to Maybank Account

Account No.: 5627 5911 3359 (Jumana Couture Sdn Bhd)

* Please email the payment slip if payment made via Maybank2u.

* For payment made by Cash deposit, please inform the transaction made & amount banked-in.

* Payment must be made within 2 days after confirming your order. Otherwise, the order will be cancelled automatically.

*Currently, we only accept credit card or debit card payment mode for purchases at Boutique  (Kota Damansara – Kuantan – Sg Petani)

Step 4

The item will be delivered to you on everyday except on Tuesday,  after payment confirmation, via POSLAJU.

POSLAJU: Fast & secure delivery. Will be able to track the details of the person who collected the parcel on your behalf.

Postage charges for one (1) Jubah is approximately to be as follows;

Peninsular Malaysia : RM8 per Jubah

Sarawak : RM12 per Jubah

Sabah: RM14 per Jubah

Singapore : RM60 for 1st Jubah, and RM5- RM10 for every subsequent Jubah

Brunei : RM65 for 1st Jubah, and RM6- RM12 for every subsequent Jubah

Step 5

Check if you are satisfied with what you have ordered. We are happy to receive some feedbacks and testimonials from our customers.

WE LOOK FORWARD TO DO BUSINESS WITH YOU!

*All sales are final. No exchange or returns allowed. If there is any concern, kindly email us and we will get back to you as soon as possible. Customer satisfaction is our main priority besides delivering you with quality products at great prices.

DELIVERY.

We understand that the delivery need to be cost effective, reliable and timely. Thus , we would make every possible effort to deliver as soon as possible.

To make sure that your order reaches you faster, please provide your complete address and phone number — shipments cannot be delivered to a post office Box.

We can track your shipment. If your shipment does not arrive on time, within a week, please contact us so we could follow up with the delivery.

Thank you. It’s our pleasure to serve you :)